Terms of Service

1. Who we are

“NoteLace”, “we”, “us” refers to Currentbits, based in the Netherlands. Contact: [email protected]. See our imprint for the full provider disclosure.

2. The service

NoteLace is a Markdown note-taking desktop application with an optional cloud-sync component. The desktop app is free to download and runs locally. A paid subscription unlocks cloud sync across devices, hosted on per-user CouchDB instances we operate.

3. Eligibility

You must be at least 16 years old to sign up for an account. If you’re using NoteLace on behalf of an organization, you confirm you have authority to bind that organization to these terms.

4. Subscription & payment

• The paid plan is €5/month or €48/year, billed in advance.
• Every account starts with a 14-day free trial. No payment method is required to start the trial.
• Payments are processed by Lemon Squeezy, which acts as Merchant of Record and handles EU VAT.
• Subscriptions renew automatically at the end of each billing period unless you cancel. You can cancel anytime from your account dashboard; cancellation takes effect at the end of the current paid period.
• We may change pricing for future renewals with at least 30 days’ email notice. The new price applies from the next renewal; you can cancel before then if you don’t want to continue.

5. Right of withdrawal (EU consumers)

EU consumer law (Directive 2011/83/EU) generally grants a 14-day right of withdrawal for distance contracts. For digital services like NoteLace, the right of withdrawal ends when the service starts — provided you have given express consent that service begins immediately and acknowledged that you lose the right of withdrawal once it does.

By starting your trial and using NoteLace — including using the desktop app, signing in, or turning on cloud sync — you expressly request that we begin providing the service immediately, and you acknowledge that you lose the right of withdrawal once the service begins. The 14-day free trial gives you a no-cost period to evaluate the service. If you don’t want to continue after the trial, do nothing: no payment is taken, and there’s no obligation.

6. Refunds

We don’t generally offer refunds for partial billing periods, because the 14-day free trial exists for evaluation. If you think your situation warrants an exception (e.g. you were billed by mistake, the service was unavailable for an extended period, or a regional consumer law gives you stronger rights), email [email protected] and we’ll review case-by-case. Refunds are made through Lemon Squeezy to the original payment method.

7. Your content

You own your notes. We don’t claim any rights to your content. We process notes only as needed to provide cloud sync if you turn it on, and we don’t read them — not for analytics, not for training, not for advertising. See the Privacy Policy for full details on what data we hold.

You can export your entire vault as Markdown any time from Settings › Insights › Vault › Export. You can delete all your data from Settings › Account › Danger Zone, or delete your whole account from /account.

8. Acceptable use

You agree not to use NoteLace to:

• store or distribute illegal content under EU law or the law of your residence;
• attempt to gain unauthorised access to other users’ data or our infrastructure;
• send unsolicited communications, abuse, or spam through any NoteLace feature;
• reverse-engineer the service, except where applicable law expressly permits (e.g. for interoperability);
• resell access to NoteLace as a paid service of your own without a written agreement.

We may suspend or terminate accounts that violate these rules, with reasonable notice unless the violation is egregious enough that notice would cause further harm.

9. Service availability

We make a good-faith effort to keep cloud sync available, but we don’t commit to a specific uptime SLA. Because NoteLace is local-first, brief sync outages don’t stop you from using the desktop app — your notes stay on your machine.

We may perform maintenance with reasonable notice (in-app banner or email) for changes that meaningfully affect you. Emergency security maintenance may happen without notice.

10. Changes to the service

NoteLace evolves. We may add, change, or remove features. For changes that materially reduce paid functionality during your subscription period, we’ll give you at least 30 days’ notice and you may cancel for a pro-rated refund of the remaining period.

11. Liability

Nothing in these terms limits liability we cannot lawfully limit under Dutch or applicable EU consumer law (gross negligence, intentional misconduct, death or personal injury, statutory consumer rights). To the extent the law permits, our aggregate liability for any claim arising from these terms or the service is limited to the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) €100.

NoteLace is provided “as is” with the warranties EU consumer law requires (digital-content conformity under Directive (EU) 2019/770) and no others. We don’t warrant the service will be uninterrupted, error-free, or meet every use case.

12. Termination

You can stop using NoteLace anytime. To end your subscription, cancel from your account dashboard; billing stops at the end of the current period. To delete your data entirely, use the Delete account flow on /account.

We may end your account if you materially breach these terms, fail to pay (after a reasonable cure period), or if we sunset the service. In a sunset, we’ll give at least 90 days’ notice and pro-rate refunds.

13. Changes to these terms

We’ll update the effective date at the top whenever we change these terms. For changes that materially affect your rights or obligations, we’ll notify you by email + an in-app banner with at least 30 days’ notice. Continued use after the effective date is acceptance; if you don’t accept the new terms, cancel before the effective date.

14. Governing law & disputes

These terms are governed by Dutch law. If you’re an EU consumer, this doesn’t deprive you of the mandatory consumer protections afforded by the law of your country of residence.

For disputes, please contact us first — [email protected] — we’ll do our best to sort things out informally. If we can’t reach a resolution that way, EU consumers retain every protection and remedy their country of residence provides, including the right to bring the dispute before the competent court there.